Legal Stuff

Legal stuff:
All of the products on our website are quoted in Canadian dollars and are available for shipping to Canada and the United States. By shopping on room6.com, you expressly agree to the following:

Log In Account
When in our boutique or on the website, you'll be asked to create an account using your name, address, phone number and email. This information will allow you to shop online and access your account information to facilitate a quick checkout. If you'd like, you can sign-up for our online newsletter. Room6 may share your information with an outside shipping company such as UPS to send your purchases. However, we will not give your information to any other outside entities.

You may remove yourself from our database by emailing us directly at hi@room6.com with a subject line “REMOVE ME (um, please)” and your name and email address.

Cookies
Yum! Chocolate chip are my favorite. Oh, you mean web cookies? We save cookies on your local machine (which do not identify you individually) to restore your shopping cart when you return to room6.com.

Shipping
Room6 uses Canada Post for shipping. Shipping fees are automatically calculated at check out and will be added to your total invoice. All of our products will be shipped within 2-4 business days unless there is a lead time noted for a special order item. We will notify you by phone or email to provide you with an estimated time of delivery. (please see FAQ for rates.)

Catalogue
We do our very best to keep our stock availability current. We apologize if your purchase is out of stock and will contact you should this error occur. At that point, you have the option to wait for a new shipment or cancel your pending order.

Room6.com may contain errors in descriptions of products, dimensions and/or pricing. We reserve the right to correct any of these inaccuracies and update our information without prior notice, including changes to your current or standing order.

Special/Custom Orders
Special/custom order items cannot be returned or exchanged. They are all final sale.

Returns and Exchanges
We want you to love everything and we'll be very sad if you don't. Please email us to receive an RA# (return authorization) as we cannot process returns without this #. Mail the goods back to us (postage paid) and upon receipt, we'll issue a store credit for the original purchase price less shipping charges. Items must be in transit back to us within 7 days and be in their original & brand new condition. There are no refunds and please note that special/custom/special orders are all final sale. Thanks!


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